F1 Tickets FAQs

We encourage you to book your tickets online. The process is very simple, taking less than two minutes.

Genuine tickets and hospitality packages are available from the Formula1.com website, F1 race promoters and/or appointed agents.

Formula 1 is aware of ticketing scams including fraudulent websites, suspicious emails, SMS and social media messages. Red flags to look out for when looking to purchase race tickets and Paddock Club tickets are:

• Persistent or unsolicited sales emails, often from a site for which you don’t remember registering;
• Offers of heavily discounted race tickets or Paddock Club tickets;
• A sense of urgency as to the ‘last remaining tickets’;
• Grammatical errors on the websites, emails or social media messages;
• Irregular looking email addresses or use of commonly available addresses such as @outlook or @gmail rather than business addresses;
• Being asked to converse via social media messages, including WhatsApp, and to transfer the fees to a bank account rather than paying through a secure portal;
• Any purported endorsement by the FIA, such as confirmatory letters purporting to be from the FIA (the FIA is the regulatory body and so is not involved in the sale of tickets).

Please note that Formula 1 cannot be held responsible for any damages that arise from any such dealings with other vendors therefore we ask that you remain vigilant.

Go to “My Account” under Formula1.com > Tickets > Select any ticket-store > click on “My account” in the upper right corner of the ticket store and provide your log-in details. You can also find a direct link to your account here.

Please note that the sign-in on the Formula1.com home page is dedicated to F1 Access only – you cannot access your Ticketing account from there.

Go to https://www.formula1.com/en/racing/2026 and select the event of your interest. The race program is available for each Grand Prix under “Full Timetable”.

FIA must always confirm the event dates ahead of each season, which usually occurs in December. You can purchase tickets for the events that are open, even though the exact dates are not yet confirmed. If a date is yet not confirmed, this will be indicated by the text “TBC (To Be Confirmed”) next to the event date in the ticket shop. Please be aware that you are purchasing tickets for the event, and not for specific dates.

If a certain ticket category is available, you will be able to choose your desired quantity and add it to your Basket. A 'sold out' message appears for tickets that are no longer available.

Please contact our Customer Care department by email or telephone if you would like further information.

You can do this by clicking on 'details' next to the stand name. The circuit/stadium map on the top right of the page offers you an overview of the stand locations as well. Click on the map to zoom in/out.

Selecting specific seats online is not possible. However, you can send us your seating preferences when placing your order, and we will do our best to accommodate them. Final seat allocation will be confirmed upon ticket issuance, closer to the event date.

As per the Terms and Conditions acknowledged during the booking process, seat allocation is managed by the event promoter on a first-come, first-served basis within the allotment assigned to us. This means that customers are not able to select specific seats at the time of booking.

Tickets purchased within the same order will be seated together where possible, but this is subject to availability and cannot be guaranteed.

If you have multiple orders or wish to request adjoining seating, please contact our Customer Service team. We’re happy to note your preference and forward it to the relevant department. While we will do our best to accommodate such requests, please be aware that we cannot guarantee seating arrangements.

Please also note that 3-day tickets and single-day tickets in the same Grandstand are not typically seated together. For further clarification, don’t hesitate to reach out to our team.

Reduced-price tickets for children may be available for some events. Please be aware that there may be age restrictions in place that prohibit children under a certain age from attending. Additionally, certain product categories may have their own specific restrictions. We recommend reviewing these details on the ticket description before purchasing tickets.

For some events, you need to purchase parking tickets in advance. If available, you can usually find these tickets in the online ticket shop. Please contact customer service if you would like further information regarding parking tickets.

Please contact customer service regarding tickets for disabled persons.

After you have confirmed your order online, we cannot accept cancellations. Contact our Customer Care department for cancellation policies.

Yes, you can add tickets to your order if seats in your selected section are still available. Please contact us before placing an additional order to ensure that we can arrange for your additional tickets to be seated together with your original tickets. We cannot guarantee that seats will be available, but we will always do our best to accommodate your requests. Please note that any changes are subject to approval.

Orders are not generally changeable. However, if you have a request please contact our Customer Care department by email or telephone.

No, the Official F1 Timing App cannot be used to obtain or access your tickets.

Tickets are generally non-refundable, as stated in our Terms and Conditions. We recommend reviewing your order details carefully before completing the purchase.

If the event is officially postponed, delayed, or rescheduled by the circuit or event organisers, we will contact all affected customers directly with the available solutions as soon as we receive further information.

Please note that the options offered will depend on the solutions provided by the event promoter, but we will do our best to assist you through the process.

The Basket, on the upper right-hand side of the « Tickets » page, is used for storing the tickets you reserve before proceeding to the Checkout. After adding tickets to your Basket, you can easily remove them or change the desired number.

Find the tickets you want, enter the desired number with the +/- buttons, and then click the "ADD" button.

Click the button entitled « Basket » located on the upper right-hand side of the page. The content of your Basket will appear. Use the +/- buttons to change the ticket quantity.

In the Basket area on the upper right-hand side of the page, click on "delete" for the item you want to remove.

The number of tickets you can purchase per order depends on availability for that specific product.

If you wish to buy a large number of tickets for a group, please contact our Customer Service team. We’ll review availability and do our best to accommodate your request.

We accept credit card payment and bank transfers. To pay via bank transfer, please contact us by email with your precise order request (be sure to include your full contact details and invoicing address) to receive an invoice.

Yes, if your debit card has a Mastercard or Visa logo, it can be used like a credit card for online purchases.

Our payment platform is fully secured. An "SSL" (Secure Socket Layer) connection exists between your browser and the server. This means that data is transferred only after being encrypted and thus cannot be abused by third parties. Your personal data is only used to carry out your order.

Our server guarante the highest possible level of encryption currently available.

Should you prefer not to transfer your data over the Internet despite our high security standards, we would be happy to accept your credit card information by telephone or email.

As soon as your order has been confirmed, your credit card account will be debited with the amount due as per your booking.

You will need to contact our Customer Care department by email or telephone and ask for an invoice to be sent to you by email. Before contacting Customer Care, we kindly ask that you create an account on our website. In order to prepare your invoice, Customer Care will need to have the following information:

• Event
• Day of the tickets
• Amount of tickets
• Category of tickets

Orders will be confirmed as soon as payment has been received and confirmed.

If the above information does not answer your question(s), please contact us at [email protected].

Once you have successfully placed your order by email or telephone, an invoice will be emailed to you as a PDF file. The invoice states the date the payment is due.

A handling fee may be applied depending on the event chosen. Thus, in order to cover our costs and to be able to offer you optimum service, we need to apply a small percentage to the ticket price.

We provide various currencies for your information in the Ticket Store. However, the currency in which you are debited may vary. Information on what currency your order will be processed in appears on the payment page of the Ticket Store.

Please use one of the following options to finalise your order:

- Try again, perhaps with another credit card. Please also make sure to check for any typing errors, deactivate Caps Lock and double-check the card details.

- Contact your bank to check why the transaction was denied. Sometimes banks need to authorise international payments. It could have also been due to a 3D Secure authentication error, in which case you may need to ask your bank to change how they verify your identity. 3D Secure is a layer of security that your bank requires where you'll have to enter a password or SMS code to authorise payment.

- Contact our Customer Care department for assistance with the purchase. Our agents can assist you by issuing a proforma invoice to be paid by bank wire transfer.

Unfortunately, once an order is in a payment error status, we cannot process it. If you'd like to purchase those tickets, you need to create a new order.

This means that our credit card security system has detected an irregularity with your order. You simply need to supply our security department with the requested information. This check is to protect you from fraudulent credit card use.

At the moment, payment plans or instalments are not available for F1 tickets. All orders must be paid in full at the time of purchase.

No, the Official F1 Ticketing App cannot be used to obtain or access your tickets.

An e-ticket is an electronic version of a paper ticket. When e-tickets are issued for a specific event, you will find yours under the Tickets section of your account. You will be notified by email when your e-ticket is ready to download—usually 5 to 7 days before the event.

Before the race, you can also download the free Official F1® Timing App on iOS and Android for detailed event information, including live timing.
Please note, however, that your e-ticket will NOT be available in the app.

Mobile tickets are digital tickets that will be accessible through a dedicated app. Additional information regarding the app and access instructions will be provided in the email notification once your tickets are ready.

The delivery method depends on the product and the event organiser. Tickets are either delivered by DHL Express or available to download as e-tickets or mobile tickets.

Various options may be available, including:
• Shipping
• E-tickets
• Mobile tickets
• On-site collection
• Collection near the circuit

Unfortunately, this is not possible.

E-tickets are digital tickets uploaded to your F1 account, while mobile tickets are digital tickets uploaded to a specific app. (Additional details about the app will be provided in the email notifying you that your e-tickets are ready).

You will have access to your e-tickets/mobile tickets 5-10 days before the event.

We will notify you once your e-tickets or mobile tickets are ready by email. This communication will include all the instructions on how to access and obtain your e-tickets or mobile tickets.

Your e-tickets will be accessible through your F1 account. Once logged in, you'll see a "download e-ticket" button ready to be clicked. After doing so, you'll be able to download the e-tickets.

Your mobile tickets will be sent directly to a designated app (details about the app will be provided in the email notifying you that your tickets are ready). It's crucial that the email associated with your account is accurate to ensure seamless integration with the app.

Yes, in most cases you can! You are allowed to share your mobile ticket or e-ticket with someone else. However, once the ticket has been transferred, we are unable to retrieve or reissue it.

Please note: Ticket transferability depends on the specific event and may vary. We recommend contacting our Customer Service before sharing your ticket to confirm whether transfers are allowed for your booking.

Yes, you can print your e-tickets once you download them.

Unfortunately, you can't.

If you receive the communication informing you that the e-tickets / mobile tickets are available but you're unable to view them, please don’t hesitate to contact our Customer Service team, who will be more than happy to assist you.

The delivery method depends on the product and the event organiser. Tickets are either delivered by DHL Express or available to download as e-tickets or mobile tickets.

Various options may be available, including:
• Shipping
• E-tickets
• Mobile tickets
• On-site collection
• Collection near the circuit

Unfortunately, this is not possible.

Generally, tickets are delivered by DHL approximately 10 days - 3 weeks before the event. You will receive a tracking number once your order is shipped so you can track the package on DHL’s website.

If your tickets have not been sent out yet, you can still update the delivery address. Please make your request via email, and please note that the change will only be finalised once you receive a written confirmation from us.

Yes. DHL delivers tickets during daytime hours, so please ensure you provide a delivery address where you or a trusted person can be available to sign for the tickets during the day. Please note that we cannot deliver to AirBnB addresses, so kindly provide an alternative address if applicable.

The cost is based on your delivery address. The amount is automatically calculated when you enter your country on the Checkout page.

To collect your tickets at the event, you need to download your e-Voucher from your account (you will be advised by email once the voucher is ready to download, usually 1-2 weeks before the event), and present it to our pick-up team with your ID or passport. Details of the pick-up address and opening hours are printed on the e-voucher.

If you need to collect your tickets at the circuit, please place your order normally and contact customer service afterwards. We can help you change your order to pick-up.

Yes – If another person is collecting the tickets on your behalf, please kindly email our Customer Care with his/her name and last name.

We will put a note in our system and this person will simply have to present the original Voucher and his/her own ID or Passport.

Yes, if your tickets are being delivered, they can be sent to your hotel address.

Please ensure the hotel is aware of your delivery and can receive the package on your behalf.

However, deliveries to private rentals or Airbnb addresses are not possible.

If your tickets have not arrived and you are travelling soon, please contact our Customer Service team as early as possible.

Let us know your departure date so we can take the necessary steps to ensure you receive your tickets in time or arrange an alternative solution.